This course provides a framework for understanding, diagnosing, and taking actions to improve individual, group, and system-wide effectiveness in health services organizations. The conceptual framework is derived from the organizational behavior literature and applied to health services organizations. Some of the topics this course addresses and integrates are leadership, motivation, corporate culture, teams, organization design and coordination, and organization change. Case studies, brief lectures, student presentations, and experiential exercises are used throughout this course.

Note that this information may change at any time. Please visit the Student Link for the most up-to-date course information.