Computer Patch Management | Policy Update
Beginning on Monday, June 6, 2016, the ESO Network Operations team will be implementing a schedule change to our current computer patch management policy which utilizes the IS&T KACE patch management appliance. Patching of computers will now be scheduled to run weekly on Wednesdays at 2:00am. Please note that if your computer is turned off or not connected to the Internet it will be skipped until the next scheduled time our patch management service runs.
When new vulnerabilities are discovered, it is critical that we frequently install Microsoft updates including those from third-party applications to protect your computer from malicious attacks and maintain compliance with BU and industry security best practices. In addition to security and compliance, updates also add new features or enhanced functionality not previously available.
As part of this patch management process, computers will receive a KACE Desktop Alert pop up the day before to notify you of upcoming patch deployments. You may also see additional alerts indicating that an update needs to be made to your computer or that a reboot may be required. The alert will give you the choice to run, delay (for 1 hr.) or cancel this action.
If you have questions or concerns regarding change please contact us at ESO-NetHelp@bu.edu for assistance.
Thank you,
ESO Network Operations