Monitoring Manager
The ToR Monitoring Manager will have the overall responsibility of growth, management and operations of the unit. As the leader of the unit, she/ he will provide strategic direction to business development, assignment management and client relations. The incumbent is expected to do the following:
Strategic planning and business Development – Steer strategic planning and review for the unit; develop business for CMS Monitoring Unit – scan for opportunities, develop and submit concept note, expression of interest and proposal; develop and manage relations with current and perspective clients and be conversant with recent development in programmes, projects and trends in monitoring work.
Represent CMS – She/he will attend presentations, pre-proposal meetings, bid-opening meeting, etc; present the organization for technical and financial negotiation based on authorization of Directors. Represent CMS in various forums including workshop, seminars, and conferences and be present with partners and clients in important official events.
Plan, execute and manage assignments – Formation of assignment based teams, tools development, orientation of team, piloting of tools and pilot report preparation, main field implementation of assignments, data management and analysis, drafting and finalizing of reports, presentation to client, getting feed-back from client, managing the team; as Team Leader will also need to lead teams of internal and network consultants.
Develop and manage partnerships with NGOs, Research and Academic Institutions – Explore opportunity for collaborative working either on a long-term basis or case-to-case basis; maintain regular interaction with partners in terms of business activities and business execution;
Client relations – Develop and sustain relations with client on assignments, assignment delivery, communication, coordination, finance and operational issues.
Unit Management – Will be responsible for managing the unit, which will include business planning, unit projection, resource mobilization and planning, HR management, financial management and knowledge management.
• Resource planning – Assessing and forecasting resource requirements, verifying load factors of colleagues in the unit and allocate responsibilities depending on committed and future businesses and internal managerial requirements of the unit;
• HR management – Work closely with HR department in recruitment, induction, retention, exist, feedback, performance appraisal, capacity building, mentoring and addressing grievances;
• Finance management – Work closely with the finance department; forecasting expenses for projects and units; monitor expenses and receivables; ensure timely dispatch of invoices and regular follow-up with client for payment;
•Systems Compliances – Systems related to assignments, HR, finance and administration;.
• Knowledge management – Assignment and domain specific learning, experiences of the unit; collect/ collate, develop and disseminate reading material related to recent development in monitoring work (performance monitoring, outcome monitoring and results based management framework, logical framework and social framework).
• Coordination and communication within the unit, with other organizational units and other group organizations; regular coordination and communication with the Directors; regular coordination and communication with the client;
Travel – The person is expected to travel extensively within India and outside India as and when necessary.
