事件发现时间： 10:00pm on 05/01/2025
解决时间： 12:12am on 05/02/2025
服务的影响: Server Infrastructure, Job Scheduling/Redwood Jscape
影响描述
The Jscape servers service was down due to expired licenses. 这次中断非常严重，因为它影响了依赖于它的所有BU服务。
事件描述和解决方法
IS&T teams and the vendor have resolved the incident.
额外的信息
此事件的原因被确定为过期的许可证。
If you continue to have issues, please contact the
IT帮助中心.
之前的更新
事件发现时间： 11:00pm on 05/01/2025
服务的影响: Server Infrastructure
影响描述
The Jscape servers service is currently down. 此中断非常重要，因为它影响了依赖于它的所有BU服务。
当前的状态
IS&T teams have not yet identified the cause of the incident, but are investigating.
下一个更新: 计划维护
