RESOLVED: Power Outage – Manhole Explosion on Comm Ave Impacting West Campus

事件发现时间: 03:48pm on 05/02/2025 解决时间: 06:20pm on 05/02/2025 服务的影响: Infrastructure

影响描述

A power outage has occurred starting at 15:48 due to a manhole explosion at 1165 Commonwealth Avenue. This outage is currently impacting the following locations:
    • 975 Commonwealth Avenue (CA) – Kennel Club
    • 949 Commonwealth Avenue (CA) – Raising Cane’s
    • 975 Commonwealth Avenue (CA) – Playwright Bar & Grille
    • 32 Harry Agganis Way – Boston University Police Department (BUPD)

事件描述和解决方法

The network services affected by the Commonwealth Ave power outage (resulting from the ~15:48 EDT manhole incident) have been recovered and are operational.

额外的信息

事故原因确定为井口爆炸。 If you continue to have issues, please contact the IT帮助中心.

之前的更新

事件发现时间: 03:48pm on 05/02/2025 服务的影响: Infrastructure

影响描述

A power outage has occurred starting at 15:48 due to a manhole explosion at 1165 Commonwealth Avenue. This outage is currently impacting the following locations:
    • 975 Commonwealth Avenue (CA) – Kennel Club
    • 949 Commonwealth Avenue (CA) – Raising Cane’s
    • 975 Commonwealth Avenue (CA) – Playwright Bar & Grille
    • 32 Harry Agganis Way – Boston University Police Department (BUPD)

当前的状态

There is currently no Estimated Time of Restoration (ETR) available. 这个问题是外部的,不在我们的直接控制范围之内。 我们正在监测情况,并将在公用事业公司提供最新情况。 下一个更新: 06:00pm