Every leader, manager, or supervisor undoubtedly has many goals to achieve and roles to fulfill. One major challenge is to successfully work with various internal and external groups and constituencies. Meetings with task forces, staffs, district health boards, relief camp workers, NGOs, community, and governmental groups, and facilitating retreats are just a few of the opportunities for an effective leader/facilitator to impact an audience. These tasks require that person to call upon skills and knowledge in positive interpersonal relations, effective problem analysis, negotiation and conflict resolution, giving positive and negative feedback, and motivating civil service employees. This course is designed to equip students with these skills that are necessary to work effectively as a member and as a leader/facilitator of teams. To acquire these skills, each student will have the opportunity to form and lead a team to present at least one case. In addition, each student will gain practice facilitating group exercises.

Note that this information may change at any time. Please visit the Student Link for the most up-to-date course information.