Incident Discovery Time: 06:20pm on 07/9/2025 Services Impacted: Email & Calendaring

Description of Impact

A) Impact Statement:

Users may be unable to access their mailboxes using any connection method. This is affecting multiple platforms and connection types across the University email infrastructure.

B) Affected Services:

Impacted connection methods include, but may not be limited to:

- Outlook.com web interface

- Outlook Mobile applications

- Outlook desktop client

- Other email client connections

Current Status

IS&T teams have identified the cause of the incident and are investigating with the vendor. Next Update: 04:30pm